> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://aide.eugenol.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Transactional e-mails



A transactional email is sent to a single user following the completion of a commercial transaction, correspondence, ticket purchase or registration, or when retrieving a password.  
The most common forms of transactional e-mail are confirmation e-mails.  
They generally have a high open rate, but above all a high deliverability rate, because recipients expect them.  
  
Format: 600x250pix  
  
  
  
![](https://storage.crisp.chat/users/helpdesk/website/b87ee849dd286000/50061bc0-f650-4069-8e74-2f69d7_10hsjhw.png)